Privacy Policy

Introduction

ChekAI (Chekai Health Private Limited) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our diagnostic services.

Information We Collect

We collect the following types of information:

• Personal information (name, age, gender, contact details)
• Health information (test results, medical history provided by you)
• Address and location information for home sample collection
• Payment information (processed securely through payment gateways)

How We Use Your Information

Patient health data is used only for generating reports and is shared securely with Thyrocare.

• To process and deliver test results
• To schedule home collection visits
• To generate AI-powered Smart Reports
• To communicate with you about your appointments and results

Data Sharing

We share your health data securely with Thyrocare Technologies Limited for sample processing and report generation. We do not sell your personal or health information to third parties.

Data Security

SSL encryption for all transactions and report downloads.

Data Retention

Records are kept for the duration required by Indian medical regulations.

Your Rights

You have the right to:

• Access your health records
• Request corrections to your information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for data processing (may affect service delivery)

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: info@chekai.in

Phone: +91-9496462567 | +91-9633696663

Address: Shop No. 18, Jaymangal Building, Rafi Ahmed Kidwai Rd, Nityanand Nagar, Matunga East, Mumbai, Maharashtra 400019