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FAQs

What is ChekAI?

ChekAI is an AI-powered diagnostic platform that offers home-based health testing services in partnership with trusted labs like Thyrocare.

How does ChekAI work?

You can book a test online, and a professional will visit your home to collect the sample. Your reports will be available digitally within the specified timeframe.

Is ChekAI available in my city?

ChekAI services are available in multiple cities. You can check service availability by entering your location on our website.

How do I book a test?

You can easily book a test through our website by selecting your preferred package and scheduling an appointment.

Do I need to visit a lab?

No, our trained professionals collect samples from your home, eliminating the need for lab visits.

How should I prepare for my test?

Some tests require fasting or special preparation. Instructions will be provided during booking.

How soon will I receive my reports?

Reports are typically available within 24-48 hours, depending on the test type.

Are the test results accurate?

Yes, we partner with NABL-certified labs to ensure high accuracy and reliability.

How will I receive my test results?

Your reports will be sent to you via email and will also be accessible on our website.

What are the payment options?

We accept online payments, including UPI, credit/debit cards, and net banking.

Are there any hidden charges?

No, our pricing is transparent, and there are no hidden fees.

Can I cancel or reschedule my test?

Yes, you can reschedule or cancel your booking through our website before the sample collection time.